Privacy Policy
Social Cruise Control ("SCC," "we," "us") provides done-for-you social media management and lead-capture services to automobile dealerships ("Dealers"). This policy explains what we collect, how we use it, and the choices you have. Questions: stevet@socialcruisecontrol.io.
1. Who this covers
- Dealers — our customers, who connect their social accounts to SCC.
- Consumers — people who comment on, message, or call a Dealer's connected accounts.
2. Information we collect
- Dealer account data — business name, contact name, email, phone, plan, and the social/Google accounts you authorize us to manage.
- Content from connected platforms — with the Dealer's authorization, we access public comments and private messages (Facebook Messenger, Instagram Direct, WhatsApp) sent to the Dealer's business accounts, the Dealer's posts, and Google Business Profile reviews, in order to surface buying-intent leads.
- Lead data — the commenter/sender's public name or handle, the message text, and (for phone leads) the phone number the consumer used to contact the Dealer.
- Usage data — standard logs (IP, device, timestamps) for security and reliability.
3. How we use information
- To detect buying-intent messages and surface them to the Dealer as leads (in-app, email, and — on eligible plans — SMS alerts).
- To let the Dealer reply to a consumer through the app, and to push leads into the Dealer's CRM at their request.
- To create, schedule, and publish social content on the Dealer's behalf.
- To operate, secure, and improve the service.
4. Cookies and analytics
Our public website (socialcruisecontrol.io) uses Google Analytics 4 (measurement ID G-5E2PK68XTT), which sets cookies in your browser and collects IP address, pages viewed, referring site, device and browser type, and approximate city-level location. That is the only cookie-based tracking we use.
The dealer app stores a login token in your browser so you stay signed in. That is required for the app to work and is not used for tracking or advertising.
You can block or delete cookies in your browser settings, or install Google's Analytics Opt-out Browser Add-on. The website works normally with analytics blocked.
5. Platform data (Meta / Google)
Our use of information received from Meta APIs (Facebook, Instagram, WhatsApp) and Google APIs adheres to those platforms' Developer Policies, including any limited-use requirements. We access this data only with the Dealer's explicit authorization and only to provide the lead-capture and content features described above.
6. Sharing
- With the Dealer whose account the data belongs to.
- Service providers that help us operate (e.g., Twilio for messaging, our hosting provider), bound by confidentiality and limited to processing on our behalf.
- Legal — when required by law or to protect rights and safety.
7. Retention
Lead and message data is retained while the Dealer's account is active and then deleted or de-identified within 90 days of account closure, unless a longer period is required by law. Published social content lives on the social platforms themselves.
8. Your choices & deletion rights
Dealers can disconnect any platform at any time from their platform settings or by contacting us, which stops all future data collection from that account. Consumers and Dealers may request access to or deletion of their personal information — see our Data Deletion instructions or email stevet@socialcruisecontrol.io.
9. Security
We use access controls, encryption in transit, and least-privilege tokens. No system is perfectly secure, but we work to protect your data and promptly address issues.
10. Changes
We may update this policy; material changes will be posted here with a new "last updated" date.
11. Contact
Temes Consulting Inc. (d/b/a Social Cruise Control)
Boca Raton, FL 33428
stevet@socialcruisecontrol.io